Privacy Policy

Information collected

When you use the contact form, SupportDEV collects the details you choose to provide, including your name, email address, organisation, area of support and message.

Purpose of processing

The information is used only to review your enquiry, understand the support you may need, respond to you and manage any necessary follow-up. The legal basis is your consent and, where applicable, taking steps at your request before providing services.

Delivery and storage

Contact-form submissions are transmitted through the website and delivered privately to SupportDEV’s designated business inbox using authenticated email delivery. Relevant messages may also be retained in secured website or email records for enquiry management, continuity and security. Information is not sold or used for unrelated marketing.

Retention and deletion

Enquiry information is kept only for as long as reasonably necessary to respond, manage follow-up, maintain appropriate business records or meet legal and security obligations. Information that is no longer required is deleted or securely removed.

Your rights

Subject to applicable data-protection law, you may request access to your personal information, correction of inaccurate information, deletion, restriction of processing, portability or withdrawal of consent. You may also object to certain processing and lodge a complaint with the relevant supervisory authority.

Requesting access, correction or deletion

Use the Contact page to request access, correction or deletion. Include enough information to identify the relevant enquiry. SupportDEV may ask for reasonable verification before acting on a request.

Last updated: 1 August 2026